At Netlogix, our office is staffed by experienced IT Technicians who are determined to resolve your problem as speedily as possible. With most of our customers, we can now log on to their systems remotely in order to identify and resolve problems more quickly.
Certain problems, mainly hardware issues, still require a technician to visit the site and it’s reassuring to know that Netlogix has its own engineers who carry out this vital part of the service. This support service is available 365 days a year and will replace parts or even supply a complete new loan machine if necessary. Sometimes it is possible to anticipate potential future problems if the system is monitored regularly and we are happy to provide a combination of remote and on-site system checks, which can reduce or eliminate faults and ensures your system runs effectively.
In today’s demanding office environment, nothing affects the performance and efficiency of your computer network more than the cabling infrastructure, which is the very foundation of the whole IT Network.
A simple cabling fault or defective outlet point can cause irregular results or even “system down-time” at the worst possible times. Poor cabling or inadequate switches can hugely impair or destabilize your overall network performance, and these problems can be very difficult to detect.
Whatever the requirements, whether you’re adding a few points to an existing network, or re-cabling an entire building, Netlogix will provide the service you are looking for. For all major projects we will initially carry out a survey of the building and help you to design the most effective cabling infrastructure.
We use only top quality cables, connectors and wall sockets and the whole network is fully tested and guaranteed. We specialize in the integration of voice and data over the same cabling system giving both cost savings during installation, and providing extended flexibility.
We can carry out re-patching of your data network cabinet, we will also provide a patching audit of all your network connectivity and remove your entire network patching mess.
Netlogix provide a Professional decommissioning services to remove any redundant cabling enable you to make room for expansion, or just to clear an area for new cabling installation.